So...what do I do?
Our events are a completely unique shopping experience, but they're easy to get the hang of. On arrival, we'll hand you a big bag for anything which takes your fancy, simply remove the hagers and add to the bag! Unfortunatly we aren't able to provide fitting rooms, so bring a tape measure along to find a good fit. Once you're ready, head to the tills & our team will weigh your haul - everything is just £20 per kilo! Once you've paid, we'll seal your bag up so you can take your new old clothes home securely.
You can read our how it works page for further details!
Do i need entry tickets?
Entry tickets are £1.50 (unless otherwise specified) which can be booked online or you can pay cash, card or contactless on the door.
If booking online, there's no extra fees and no need to print them out, we can simply scan your mobile tickets contact free on the day! You can read further details about our ticket options on this page.
Under 12s are free and no ticket is required.
is it all in size order?
No, unfortunately! We have such a high turnover of stock and so many customers through our doors it would be a literally impossible task. As an example, there's roughly 1000 dresses on the rail at any one time, we simply couldn't keep it in order if we tried!
Also, some vintage items don't have labels in them so there'd be no size listed, and vintage sizes do differ to the modern equivalent sizes. A vintage size 18 is usually more of a modern size 12, so we advise brining a tape measure along to find a good fit - our staff can offer advice if you need it.
do you accept card?
Yes! We accept cash & card for all transactions, with no minimum spend. We accept all major cards too - Mastercard, Visa & American Express - plus we also accept contactless payments & Apple Pay.
Contactless transactions have a maximum limit of £100 however payments via Apple Pay are unlimited.
do you stock plus sizes?
Yes! We handpick every single item we sell, meaning we'll buy anything we find which we believe deserves a second lease of life in someones wardrobe, no matter what size it is! With over 6 tonnes of stock per event, it's difficult to say exactly what sizes we have at any one time, but we do tend to stock up to at least a size 22 in general.
Can I try things on?
Unfortunately we're unable to provide fitting rooms, however some items can easily be tried on over your own clothing. We recommend bringing a tape measure along to help you find a good fit:
Measure around your chest, waist & hips and note these numbers down, you'll need them! To measure a garment, simply lay it flat and take the corresponding measurements (e.g. armpit to armpit to find the chest measurement, or straight across the waist). The trick is to then double this number, and then see if your body measurements match up! Our staff will help you out if you're unsure, but we find most people are pretty good at guessing the fit of a piece and our prices are low enough it's always worth the risk of buying it anyway....
what does a kilo look like?
The answer is easy - it depends what you buy! For example denim is heavier than silk, so while you'll likly only get one denim jacket for 1kg, you may be able to pick up 7-8 silk blouses for the same price. As a rough average guide, t-shirts tend to weigh around 0.1kg each (£2), shirts tend to weigh around 0.3kg (£6), jeans are around 0.6kg (£12) and denim jackets are around 1kg (£20). Don't forget some super heavy items have a maximum price too, such as sheepskin coats or leather jackets which are at most £20, even if they weigh over 1kg
You can read more about our prices here.
what do you stock?
We stock grade A preloved, vintage & retro clothing and accessories, dating from the 1960's onwards including top brands such as Adidas, Nike, Champion, Tommy Hilfiger, Ralph Lauren, Fred Perry etc. Find everything from maxi dresses to denim jackets, branded sportswear to Hawaiian shirts, plus belts, bags, Converse & more. We also have our own laundrette so many items will be in ready to wear condition too! You can find further information on what we stock here.
where do you get everything from?
We handpick our items from several of our global suplliers! We do NOT accept any form of donation and we don't work with charity shops, it's all sourced from second hand clothing suppliers who work to stop clothing ending up in landfill. You can read more about what we do and where we source it all here.
do i have to spend £15?
No! We price in fractions e.g. half a kilo would be £10 and there's no limits to what you can spend. If you just wanted a t-shirt, you'd only pay for the weight of that item. 0.05kg is just £1 so we can always work out the exact price of your haul.
do i have to use a plastic bag?
Sadly yes, the scale of our events means it would be difficult to track who has paid for their items as they leave the venue - our bags are fully sealed after you've paid which makes it clear to us you've paid for that haul.
We have invested in fully biodegradable bags which will disappear in up to two years in landfill, reduced to just water, carbon dioxide, biomass & minerals. We have investigated other alternatives such as starch based bags & recycled paper options, but as a small business these options are far too expensive for us to implement just yet.
How do i get in touch?
If you still have a quesion or need to contact us, you can use the contact form on this page. Alternatively you can message us on Facebook, Instagram or email us at email@example.com. If you have a query about an online order, please use firstname.lastname@example.org & don't forget to include your name and order number.
If you wish to help out at an event, please email email@example.com, stating the name of the event in the subject field (e.g.Sheffield)